| Workshop | On-Site | |
| Collect & Return of any PC equipment, HD8 & HD9 areas - does not include reconnection/installation | | £10 | |
| Internet & Network Services | | | |
Broadband Installation, Wired or wireless, including security setup | | £59 (first hour) | £25 per additional half hour) |
Each additional PC/ Laptop configured for internet, file & printer sharing (when part of the same broadband on-site visit) | | £15 | |
General broadband / internet troubleshooting | £29 | £59 (first hour) | £25 per additional half hour |
| Virus & Malware removal | | | |
| Fixable without removing hard drive | £59 plus Internet Security Software (if required) | n/a | |
| Additional cost if hard drive has to be transplanted in to reference PC | £15 | n/a | |
| Data Transfer / Recovery | | | |
| Transfer data from working hard drive | £29 with new PC or Laptop | n/a | |
Transfer from working hard drive when PC or Windows won't startup | £59 (first 700MB) | n/a | £5 per additional 4.7GB) |
| Data recovery from working hard drive | £59 (first 700MB) (minimum charge £29 whether data recoverable or not) | | £5 per additional 4.7GB) |
Hard Drive Security Wipe Protect yourself against Identity Theft | £29 | | |
| Windows Repairs & Re-installation | | | |
| Repair missing .dll, corrupt file, unmountable boot drive etc etc | £59 | n/a | |
| Your PC custom built system, Asus laptops - complete Windows re-installation where all originally supplied recovery disks are available | £59 | £59 first hour | £25 per additional half hour |
As above but where NO originally supplied recovery disks are available. | £89 | n/a | |
| Branded PC's & Laptops not originally bought fromYour PC. Complete Windows re-installation where all originally supplied recovery disks are available | £89 | n/a | |
Windows 98, ME, XP Vista complete re-install, returned to factory settings, hard drive formatted - Any brand or custom built PC where NO windows or recovery disks are provided | £99 | n/a | |
| Upgrades | | | |
| RAM Upgrade | FOC install when RAM bought from Your PC | | |
Internal card upgrades (video, audio, USB network) inc software installation | £29 | £59 (first hour) | £25 per additional half hour |
| Peripheral upgrades & System Installations | | | |
| Complete PC / Notebook home installation | | £49 when system bought from Your PC £59 when system bought elsewhere | £25 per additional half hour. FOC for Your PC systems) |
| Printer or Scanner setup | £29 (£20 if printer or scanner bought from Your PC) | £59 (first hour) | £25 per additional half hour |
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